Terms & Conditions

Reservations

All reservations are considered effective, whether made online, by phone or by email.

Purchase order

If your organization would like a purchase order number on your invoice, you can request it via email general@disruptivemediatraining.com or send it to Contas, Disruptive Media Training Unipessoal LDA, 1750-006 Lisboa

Payments

Payment via card is privileged. The same can be done by credit, debit or bank transfer. All our bank details appear at the end of the invoices.

Invoices & Receipts

You will receive the invoice (by email unless otherwise specified) whether you choose to pay now or later, as soon as payment is received.

Discounts

Course orders placed on our website are automatically discounted as soon as you click ‘pay now’ when booking. If you choose to pay later, the discount will also be applied once you confirm your interest in purchasing the course.

Cancellations and changes

Sometimes life plans can change, we understand that and as such we accept cancellations in exceptional situations, for this you can:

Send a replacement delegate at no extra cost, we just ask that you inform him and us as soon as possible.

— Changing your booking to a future date subject to a fee of €25 if you notify us up to 15 days before the original booking date. If you haven’t paid your invoice when you make the sale, the deposit can be paid on the original due date.

Changing your booking to a future date subject to a fee of €50 if you notify us less than 15 days in advance but more than 7 days prior to the original booking date. Again, if you haven’t paid your invoice when you make the change, the bond can be paid on the original due date.

 

Please note that you will lose your seat if you do not inform us of any of the above changes, or simply do not appear and any unpaid balance will still need to be paid in full.

 

If Disruptive Media Training needs to cancel a reservation, the customer can:

Request a full refund.

Change your reservation to any other course or date of your choice, subject to additional rebooking fees.

Late payment

We exercise our full right under payment law to demand interest on unpaid bills and compensation for debt recovery costs on which we are not paid, in accordance with our agreed credit terms.

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